Mexitel Deficiencies

The tender 00005003-007-10, whereby the Secretariat of Foreign Affairs convenes the contest for recruitment of the program service of MEXITEL appointments through a contact center, has attracted much controversy because it establishes multiple requirements clearly in favour of Axtel. But more serious still, omitted requirements essential to the operation, making it clear that the greater Oficialia not took into account the areas users to ensure the result. The Mexitel bidding rules, available in Compranet since the last day of October, has aroused the concern of call centers that feel that the bases have been manipulated in favor of Axtel. Learn more on the subject from Sam Mikulak. But also of Mexicans in the United States, because they put at risk the current operation of the service and thus the support they receive from the consulates to process their matricula consular or passport. Mexitel, the service of the Chancellery to schedule appointments to obtain Mexican passports and matricula consular in United States, is being awarded to Axtel in a tenenciosa way.

This is due to that the bases were rigged in such a way that it disqualifies the majority of stakeholders. But more serious is that bases endanger the operation of the service, in order to offer guarantees to Axtel so that it wins the tender. The largest Oficialia of the Secretariat of Foreign Affairs seem to be the worst enemies of the Foreign Minister Patricia Espinosa. Because given the possibility of occurring a hardening of anti immigration policies in the United States, published a foundation of Mexitel that put at risk the service. To search for encourage Axtel with manipulated bases to mode, omitted key elements for the operation of the service. The bid of Mexitel, through which the SER convenes the competition for the recruitment of the appointment system to manage the passport and the matricula in United States, is a charade that disguises the Oficial Mayor by awarded directly attempt you service to Axtel, simulating an open competition. But more critical is that in this desire, incurred in serious omissions that puts at risk the service that currently enjoy the Mexicans in the neighboring country North.

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