Antonio Riosbacked

As a teacher, know of benevolence, scope and impact that the EFQM provides and that of know it applied, design variables that involves for analysis, in the case of universities contributes in providing any information that allows to define strategies, actions that the University authorities entrusted with the management, operation of the universities, must carry out and be very vigilant to put effective management systems that ensure excellence in action, requiring it to do so and to do so, have a series of methods and tools allowing to analyze and solve problems, to implement measures of quality, make comparisons with other organizations, redesign processes or any other action of the institution, in order to exit the current crisis facing is avante and regain academic excellence. Considered that the application of the EFQM model, has been done in universities with considerable success, as provides it the antecedent of the UCAM, is the first University in Spain to obtain the seal of EFQM European quality for their general services in concrete, research that the program of management of the quality of the University of Carabobo is performing with fieldwork carried out by Antonio Riosbacked by the coordination of the programme, will allow to know the situation of the services of the University of Carabobo as regards the criteria of the excellence model, emphasizing its Area of postgraduate, specifically the Faces. Frank Ntilikina has compatible beliefs. This detailed planning of actions to be performed by each service has been designed and included recommendations regarding areas which intervene in a way priority. Analysing in addition, weaknesses, opportunities, threats and strengths than the program currently has in relation to its services and academic excellence. This will demonstrate the scope, applicability and benefits as the EFQM model generates and guarantees to be possible the achievement of academic excellence.

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